Enterprise Process Automation -

Providing the Gift of Time

Published in the 2010 BPM Workflow Handbook, June, 2010

 Click here to read the book chapter...

Harnessing Existing Assets to Drive HR Process Improvements -

A Case Study in the Financial Services Industry

Published in IHRIM.LINK,  Dec. 2009/Jan., 2010

 Click here to read the article...

People Relationship Management -

Completing the BPM Value Proposition

Published in the 2009 BPM Workflow Handbook, June, 2009

 Click here to read the book chapter...

Avoiding "Gotcha's" -

Tips and Techniques that Drive Successful Implementation Projects

Published in IHRIM.LINK,  Feb./Mar., 2009

 Click here to read the article...

Organization Modeling for the Real World

Published in IHRIM.LINK,  Feb./Mar., 2008

 Click here to read the article...

Bad Management 101 -

How to Get the Worst Out of Your Workers, And Lose Talent

Published in IHRIM Wire, September, 2007

 Click here to read the article...

Elevating Portals to Achieve Highly-Evolved Business Process Management

Published in IHRIM Wire, April, 2007

 Click here to read the article...

Organization Modeling:

Aligning Relationships, Boosting Enterprise Effectiveness

Published in IHRIM Wire, January, 1007

 Click here to read the article...